• My Solar Sweetspot is not functioning properly. What do I do?

• I’d like to return my Solar Sweetspot for a full refund. What do I do?

• I need to repair my Solar Sweetspot. What do I do?

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My Solar Sweetspot is not functioning properly. What do I do?

Please email a customer support representative at support@thesolarsweetspot.com. Please include your full name, date of purchase, and type of malfunction. A customer support representative will respond within 24 – 48 hours.

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I’d like to return my Solar Sweetspot for a full refund. What do I do?

If your purchase is within 30 days from the purchase date, please email us at support@thesolarsweetspot.com. Please include your full name, order number, date of purchase, and a reason why the unit is being returned. A customer support representative will respond within 24 - 48 hours with further instructions to complete the return.

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I need to repair my Solar Sweetspot. What do I do?

If you need to repair your Solar Sweetspot, please email a technical support representative at support@thesolarsweetspot.com. Please include your full name, order number, date of purchase, and a short description of what needs to be repaired. A technical support representative will respond with 24 – 48 hours with further instructions to repair the product.

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